Good health starts here

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Getting started

There's no registration fee, and you do not need to register before booking.

You can book your appointment online, or if you'd prefer to speak to someone, you're always welcome to get in touch with our friendly team.

We offer private healthcare for a range of common health needs, with appointments available in person or online where suitable. Most services don't require a GP referral.

Once you've booked, we'll ask you to complete a short medical questionnaire and read and sign the consent forms before your appointment.

This helps us get to know you and understand your needs.
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Booking your appointment

When you're ready to book, simply choose the service you'd like to discuss and find a date and time that suits you through our online booking system.

You can choose an appointment in person or online, where suitable.

If you're not sure which service you need or would prefer to speak to someone before booking, our friendly team will be happy to help.
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Before your appointment

Once you've booked, we'll send you an appointment confirmation, along with a medical questionnaire and consent form to complete before your visit.

Please bring photo ID and a list of your current medicines to your appointment. Depending on the service, we may also need some additional information beforehand, such as home monitoring readings or previous ADHD assessment reports.

If you need any help completing the forms, just get in touch — our friendly team will be happy to help.

We know life gets busy, so we'll send you reminders one week and 24 hours before your appointment to help you keep track.
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During your consultation

Your consultation is a chance to talk openly about your health and any concerns you may have. We'll take the time to listen, understand what's important to you and make sure you feel comfortable asking questions.

Your Independent Prescribing Pharmacist will discuss your medical history where relevant, talk through the options available and help you decide on the most appropriate next steps for your needs.

If treatment is suitable, a prescription may be issued during your consultation, where appropriate and within the pharmacist's scope of practice. Sometimes, the best approach may be advice, monitoring, reassurance or a referral to another healthcare professional.

Whatever your needs, we'll make sure you understand your options and feel clear about what happens next.
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After your appointment

We'll give you clear, easy-to-understand advice about any treatment recommended, including what to expect and what to do next.

If you need further support, we can arrange follow-up appointments where appropriate to see how you're getting on, review your treatment and discuss any changes that might help.

With your consent, we can also share relevant information with your GP or other healthcare professionals involved in your care, helping to keep everyone up to date.
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Ongoing care

We believe good health is an ongoing journey, and we're here to support you along the way. By building a trusted relationship over time, we can work together to get the best from your treatment and support your long-term health and wellbeing.

Where follow-up is needed, we'll review how your treatment is working, discuss your progress and make any adjustments needed to help you get the most from your care.

Our aim is to provide care that feels personal and connected, helping you feel supported in looking after your health, now and for the future.

Common questions

How quickly can I get an appointment?
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Do I need to register before booking?
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Do I need a GP referral?
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Can I choose between online and face-to-face?
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What should I bring to my appointment?
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Can prescriptions be issued during my appointment?
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Can you update my GP?
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What if you can't treat my condition?
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Can I book follow-up appointments?
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Is my information confidential?
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Your health. Your journey. We're here to help.

CTA BG