Privacy

Your privacy matters to us

We want you to feel confident that your personal information is treated with care, respect and confidentiality.
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We collect and use information about your health, medical history, medicines and relevant tests or examinations to provide safe, appropriate care.

We may collect this information during appointments, telephone or video consultations, through online forms and, where appropriate, from other healthcare professionals involved in your care.
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To support safe, joined-up care, we may share relevant information with your GP, specialists and other healthcare professionals involved in your treatment.

Some specialists we work with are based in the UK. Information is shared securely and where lawful to support clinical reviews, prescribing and treatment recommendations.

If you have concerns about sharing information with your GP or another healthcare professional, please contact us so we can discuss your wishes and any implications for your care.
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We take the security of your information seriously and handle it in accordance with applicable data protection requirements and relevant LV Care policies.
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You have rights regarding how your personal information is used. For more information about how we collect, use, share and protect your information, how long we keep it and the rights you can exercise, please read our full Privacy Notice or contact our Data Protection Officer at dpo@LV.care.
Read our full privacy notice
Read our full privacy notice